Businesses & Government Agencies

Advisory and hands-on execution for businesses and government agencies—strategy to tactics.

I help teams design strategy and deliver the work to make it real: Cybersecurity (NIST CSF)? governance, public-sector contracting units (SLED/IDIQ)?, operations playbooks, SOPs? & document management, training enablement, knowledge base (KB)?, AI knowledge bot (RAG)?, GRC?/BCDR?, commercial discipline, contract negotiations, and AI automation for operations.

Deliverables drill down from company objectives to role-based daily tasks with ownership (RACI?), timelines, and runbooks? your team can maintain.

Services

Outcome-oriented, scoped packages or ad hoc consulting (hourly or daily). Combine as needed.

Strategy & Operating Model

Strategy • Cadence • KPIs
  • Company objectives mapped to initiatives
  • One-page operating model and owner matrix (RACI?)
  • Quarterly/weekly rhythm and reviews

Role-Based Task Design & RACI

Tasks • Owners • Runbooks
  • Break objectives into role-level daily/weekly tasks
  • Define ownership with RACI? and success measures
  • Create role runbooks? and checklists

Cybersecurity (NIST) Governance

Policy • Roles • Practices
  • NIST CSF?-aligned policy starter set
  • Roles & responsibilities mapping
  • Control inventory and improvement plan

Public-Sector Contracting Unit

Pursuit • Teaming • Artifacts
  • Pursuit calendar and Go/No-Go? criteria
  • Teaming approach and proposal discipline
  • Artifact organization for common requirements

Operations Playbooks

Delivery • Handoffs • Escalations
  • Services catalog and SKU hygiene?
  • Handoff and escalation paths
  • Backlog and utilization practices

SOPs, Training & Knowledge Base (AI Chatbot)

SOPs • Training • KB & AI
  • SOP/runbook templates, drafting, and version control
  • Document management: taxonomy, metadata, retention & governance
  • Enablement: role-based training plans, checklists, and microlearning
  • AI knowledge bot (RAG)? with SSO/RBAC? and answer citations

GRC & BCDR Foundations

Policy • Tabletop • Evidence
  • Minimal-viable governance documentation
  • Tabletop exercise? guide
  • Evidence pack organization

Commercial Discipline

Pricing • SKU • Guardrails
  • SKU hygiene & approval workflow?
  • Rate-card? and discount guardrails
  • CPQ? review cadence and exception handling

Contract Negotiations (Support)

Prep • Redlines • Options
  • Issue list and fallback positions
  • Redline organization and communication plan
  • Decision log for leadership

AI Automation for Operations

Scope‑first • Platform‑dependent
  • Feasibility & guardrails: APIs, permissions, data handling
  • Pattern catalog: retrieval/Q&A, summarization, validations
  • Artifacts: flow design, runbooks, rollback & monitoring

Engagement Types

Diagnostic Workshop

Working session
  • Capture constraints and current state
  • Define measurable outcomes
  • Concise plan with next steps

Scoped Sprint

Fixed deliverables
  • Deliver artifacts and runbooks
  • Weekly working cadence
  • Clear handoff and documentation

Fractional Advisory

Ongoing support
  • Operating cadence? and reviews
  • Issue triage and coaching
  • Periodic artifact updates

Ad Hoc Consulting

Hourly or Daily
  • Rapid Q&A and decision support
  • Targeted working sessions
  • Optional on-call blocks

Process

01 • DiscoverAlign on goals, constraints, and scope.
02 • PlanOne-page plan + role-based task map (RACI?).
03 • ExecuteHands-on build and runbooks? with weekly cadence.
04 • Embed & HandoffTraining, knowledge-base rollout (AI bot), checklists, and clean transition to your team.
Request a working session

Glossary

Quick definitions of terms used on this site.

NIST CSF
The National Institute of Standards and Technology Cybersecurity Framework — a structure of functions (Identify, Protect, Detect, Respond, Recover) used to assess and improve cybersecurity risk management.
GRC
Governance, Risk, and Compliance — how an organization sets policies, manages risk, and meets regulatory/contractual obligations.
BCDR
Business Continuity & Disaster Recovery — plans and procedures to keep critical operations going and recover after disruptions.
SLED/IDIQ
State, Local, and Education / Indefinite Delivery, Indefinite Quantity — public-sector markets and contract vehicles used for repeated task orders.
SKU hygiene & approval workflow
Clean, consistent catalog and controlled changes: standard names/versions; required fields (unit, UOM, cost, list, floor margin, tax/GL); vendor/contract mapping; lifecycle status. Changes—new items, price/discounts, bundles, sunsets—follow role-based approvals and are logged.
Rate card
A structured list of labor/product rates and discount rules used for pricing and approvals.
Go/No-Go
A pre-bid checklist and decision gate to determine whether to pursue an opportunity.
Tabletop exercise
Discussion-based rehearsal of incidents or scenarios to validate plans without impacting production.
Operating cadence
The recurring rhythm of reviews/meetings and accountabilities that keep strategy on track.
CPQ
Configure–Price–Quote software — tools that assemble offers, price them, and generate formal quotes with approvals.
RACI
A responsibility model defining who is Responsible, Accountable, Consulted, and Informed for each task/outcome.
Runbook
A concise set of step-by-step procedures for a role or scenario that standardizes execution.
SOP
Standard Operating Procedure — a step-by-step set of instructions that explains how to perform a routine process consistently.
Knowledge Base (KB)
A central, searchable repository for SOPs, policies, FAQs, and how‑tos—kept current with ownership and versioning.
AI knowledge bot (RAG)
A private chatbot that answers from your documents using retrieval‑augmented generation (RAG), returning citations and respecting access permissions.
RBAC
Role‑Based Access Control — granting permissions based on roles; pairs well with SSO.
SSO
Single Sign‑On — users authenticate once to access multiple systems, improving security and ease of use.

About

Advisor and operator focused on strategy-to-execution. Work spans business strategy, Cybersecurity (NIST CSF)? governance, public-sector contracting units (SLED/IDIQ)?, operational playbooks, SOPs? & document management, training enablement, knowledge base (AI bot)?, GRC?/BCDR? foundations, commercial discipline, contract negotiations, and targeted automation. Approach: clear scope, role-based tasks, and artifacts your team can maintain.